Your customers can call you at any of the 168 hours in a week. Your receptionist covers about 40 of them. Let's talk about the other 128.
The 168-hour problem
There are 168 hours in a week. A full-time receptionist — a great one, working hard — covers about 40 of them. Evenings, nights, weekends, holidays, lunch breaks, sick days, vacations: that's when your phones go to voicemail.
But your customers don't only need you between 9 and 5, Monday to Friday. Pipes burst at 2 AM. Storms hit on Saturdays. Homeowners finally have time to call about that project at 8 PM after dinner. The hours your customers actually call are spread across all 168 — and you're covered for 40.
What 40 hours of coverage really costs
Hire a full-time receptionist and you're looking at roughly $50,000 a year once salary, taxes and benefits are in — for those 40 hours a week. Add training time, sick days, vacations, turnover and retraining, and the real number climbs while the coverage stays exactly the same: 40 hours out of 168.
Nobody's saying a good receptionist isn't valuable. But you're paying a full salary for less than a quarter of the week's hours — and getting zero coverage for the other 128.
What 168 hours of coverage costs
An AI receptionist answers every call across all 168 hours — nights, weekends, holidays, the middle of your busiest job. It never calls in sick, never takes a vacation, never quits, and never lets a call roll to voicemail because it's already on another line. It can talk to ten callers at once.
Our plans run $297 to $797 a month — $3,564 to $9,564 a year — for complete, 168-hour coverage. Compare that to roughly $50,000 a year for 40 hours of coverage, and the math speaks for itself.
The honest comparison
Let's be fair to both sides:
- A human receptionist brings warmth, handles walk-ins, and can do in-office tasks an AI can't. If you need a physical front desk, you need a person.
- An AI receptionist brings total coverage: every call answered, every caller qualified, every job booked, every missed call texted back — at 2 AM on a Sunday just as well as 10 AM on a Tuesday.
For most home-service businesses, the phone is the front desk — and the phone never closes. The question isn't whether AI is "as good" as a person. It's whether you'd rather have a great person for 40 hours, or perfect coverage for 168.
Try all 168 hours free
You don't have to take our word for it. Call 929-788-6854 right now — nights, weekends, whenever — and talk to the AI receptionist yourself. Then start your free 3-day trial and see what 168 hours of coverage does for your business.